How to Add an Article to the Zendesk Help Center
It is very easy to add an article to the Zendesk Help Center. Here’s a short tutorial on how to do it:
- Go to the top-right corner, then click the 'Zendesk Products' icon.
- Choose 'Guide' from the list of available options.
- On the Guide dashboard, click the 'Add' button at the top-left corner.
- Select 'Article' afterwards.
- Following that, go to the article text box and click the 'Pencil' icon next to 'Title'.
- Type the title of the article you wish to add.
- Next, enter the content of the article into the text field below the title bar.
- Once done, configure the provided 'Article Settings' on the right-side panel.
- Tap 'Save' afterwards.
- After completing these steps, the article will be added and saved for publication.