How to Add an Admin to the Zendesk Workspace

Quick summary

Adding an admin in Zendesk Admin Center takes under a minute by creating a new team member and assigning the Admin support role. This process gives the new user full administrative privileges instantly within your Zendesk workspace.

Steps

1. In the Admin Center, go to the left-side panel and click 'People'.
2. Select 'Team Members' under the Team section.
3. Click 'Create Team Member' at the top-right corner.
4. Enter the name of the new admin into the provided input field.
5. Type the new admin's active email address.
6. Click 'Next' to proceed to the role selection screen.
7. Open the Support Role menu and select 'Admin'.
8. Click 'Save' to confirm and apply the changes.
9. The new admin will be added instantly to your Zendesk workspace.