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How To Add A User On Pipedrive

Updated on:
May 11, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to invite and manage new users in Pipedrive.

Quick summary

Adding a user in Pipedrive takes just a few steps: navigate to Manage users, enter an email address, set permissions, and send an invitation. Once invited, you can track each user's status in real time from the Users dashboard.


Steps

  1. Click on the top right profile icon to open account settings.
  2. Under Company overview, click on Manage users.
  3. Click on the Add user button with the + icon.
  4. Enter the email address of the user to invite them to Pipedrive.
  5. Once added, click on Preview to verify the user details.
  6. Verify the permissions and other details, or click on the user to modify them.
  7. Make sure you have the correct permissions and features enabled for your user, then close the window.
  8. Click on the Invite user button to send an invitation for the user to join.
  9. Track your current users' status through the Invited and Active tabs.

📌 Why this matters

Managing team access in Pipedrive is essential for keeping your CRM organized and secure. The ability to add and invite users directly from the Pipedrive settings ensures that every sales team member has the right permissions and features from day one. Proper user management in Pipedrive reduces onboarding friction and gives administrators full visibility into who is active and who has a pending invitation. This makes scaling your sales team faster while maintaining control over data access and pipeline visibility.
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