How to Add a Tag in Zendesk

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It is very easy to add a tag in Zendesk. Here’s a quick tutorial on how to do it in simple steps:

1. Navigate to the left-side panel and then click 'Views'.
2. Select and open any ticket from the list.
3. Head over to the left-side panel afterwards and click on the input field below 'Tags'.
4. One by one, type the specific term or phrase you prefer to use as Tags.
5. Once done, tap 'Add Tag' to save your entry.
6. After completing these steps, the nominated tag will be stored and added to your usual algorithm.