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All Tutorials /Zendesk

How to Add a Page Title to the Knowledge Base in Zendesk

Updated on:
April 6, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to add a page title to the knowledge base in Zendesk.

‍

It is very easy to add a page title to your Zendesk Knowledge Base. Here’s a quick guide on how to do it:

  1. Click the 'Zendesk Products' icon on the top menu bar.
  2. Select 'Guide' from the list of options.
  3. Go to the top navigation bar afterwards, then click 'Guide Admin' to access the page settings.
  4. Following that, tap the 'Settings' icon on the left-side panel.
  5. Select 'Language Settings'.
  6. Replace the default Help Center Name with the page title you prefer to use. Simply enter it into the provided input field.
  7. Once done, click 'Save' at the top-right corner to finally apply the changes.

📌 Why this matters

Customizing your knowledge base page title creates immediate brand recognition and professional credibility when customers search for help. Beyond basic branding, search engines use page titles as primary ranking signals, so a descriptive, keyword-rich title dramatically improves your help content's discoverability in Google results.

This means customers find answers faster through search rather than contacting support directly. Your customized title also appears in browser tabs and social media previews when articles get shared, extending your brand presence across multiple touchpoints.

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