How to Access the Zendesk Knowledge Base
It is very easy to access the Zendesk Knowledge Base and read various types of guides. Here’s a short guide on how to do it:
- Head over to the top navigation bar, then click 'Zendesk Products'.
- Select 'Guide' from the list of available options.
- Click the section that contains the guides you want to read.
- Following that, browse the list of articles and select one.
- After completing these steps, the chosen article will be displayed instantly for viewing.