Here’s a step-by-step tutorial on how to manage social media on Sprout Social:
- On the left sidebar, locate and click on the Dashboard to view your social media overview.
- Click on Smart Inbox in the sidebar to access and respond to incoming communications.
- Navigate to Publishing to schedule and create content for your social platforms.
- Under Publishing you can see the posts in Calendar view and organize all scheduled posts.
- Use the Reports section to analyze performance metrics across your social accounts.
- Click on Listen to monitor conversations and track relevant topics or keywords.
- Access Team to manage user permissions and collaboration settings.
- Click on Accounts and Settings and select Settings to configure account preferences.
- In Settings, you can go under Global features to find Approval Workflows.
- Approval workflows help you set up the conditions a post needs to go through (approvals from stakeholders) to get to the final stages.