To integrate Microsoft Teams with Intercom, follow these steps:
- In the scenario editor, click the add icon, search for 'Intercom' and click on it.
- Select a trigger event for Intercom.
- Click 'Create a webhook' to integrate Intercom with Make using a webhook.
- Click 'Create a connection'.
- Select 'Authorize access'.
- Select the event type and click 'OK'.
- In the scenario editor, search for 'Microsoft Teams' by clicking on the add icon and click on it.
- Choose an action event from Microsoft Teams and click on it.
- Set up the workflow to define how Intercom triggers should result in actions in Microsoft Teams and click 'OK'.
- Click 'Run Once' to test the integration. This will trigger the workflow and send the corresponding message to Microsoft Teams based on Intercom events.