How to Fix Broken Images in SendGrid

Updated on:

May 12, 2026

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Use this interactive demo to learn how to repair broken image URLs in your SendGrid email designs.

Quick summary

Fixing broken images in SendGrid requires editing the image module HTML directly in the Design Editor and replacing incorrect image URLs with valid direct-source links. This five-step process restores missing visuals in your email templates without rebuilding the entire design.

Steps

Inside SendGrid's Design Editor, find and select the image module you want to fix.
Hover over the More Options icon on the module, then click Edit Module HTML.
In the HTML code panel, locate the image URL, delete the broken link, and re-enter the correct direct-source URL to ensure it is valid.
Click Update to apply the corrected image link to the module.
Confirm that the broken images in your email design are now fixed and displaying correctly.

📌 Why this matters

Broken images in email campaigns damage sender credibility and reduce engagement rates, making it critical for email marketers to resolve them quickly. SendGrid's Design Editor allows users to edit module-level HTML directly, giving teams precise control over image source URLs without rebuilding templates from scratch. This capability ensures that transactional and marketing emails always render correctly across email clients, protecting deliverability and brand presentation. For teams managing large email design libraries in SendGrid, knowing how to troubleshoot and fix broken image links directly in the editor saves significant time and prevents campaigns from going out with missing visuals.

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