How to Fix Broken Images in SendGrid

Updated on:

April 6, 2026

By:

Madhav Bhandari

Use this interactive demo to learn how to fix broken images in your SendGrid emails.

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The easiest way to fix broken images in SendGrid is by editing its image URL. Here’s a quick guide on how to do it:

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Inside SendGrid's Design Editor, find and select the particular image module you want to edit.
Hover your mouse cursor over the 'More Options' icon, then select 'Edit Module HTML'.
After that, review the HTML code and find the image link. Delete the default input and re-enter an actual copy of the link from the direct source to make sure that the URL is correct.
Once done, tap 'Update' to proceed.
After completing these steps, the broken images in your email design will be fixed instantly.

📌 Why this matters

Broken images in email campaigns can tank your click-through rates and make your brand look unprofessional to recipients. When you fix these display issues, you're not just restoring visual appeal—you're preventing emails from landing in spam folders, since many email providers flag messages with broken elements as potentially suspicious.

Your sender reputation stays intact, and recipients see the polished, trustworthy communication you intended. This simple HTML edit protects months of relationship-building with your email list.

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