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- Click the LastPass icon in your browser toolbar, then select Vault. Alternatively, log in to LastPass using your admin account credentials at lastpass.com.
- In the left navigation menu, click Account Settings.
- In the Links section, click the My Account hyperlink.
- In the LastPass Business Status, click Cancel Auto-Renewal and confirm the cancellation. Retain any confirmation email for your records.
Note: This interactive demo uses a paid trial version of LastPass. The steps and navigation remain the same. In a trial account, the option appears as Purchase, while in an active subscription, it appears as Cancel Auto-Renewal. - If no self-serve cancellation option appears, go to LastPass Support Center and submit a cancellation request to LastPass support.
How to Cancel a LastPass Business Account
📌 Why this matters
Why this matters
Canceling your business password management subscription properly protects your organization from unexpected charges and potential security gaps. Without following the correct offboarding process, former employees might retain access to company credentials even after leaving, creating serious vulnerabilities. The cancellation also triggers important data export deadlines that teams often miss, leaving personal passwords inaccessible forever. Enterprise contracts frequently require manual intervention rather than self-service cancellation, so starting this process early prevents service interruptions when you're transitioning to new solutions or restructuring your security infrastructure.
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