How to Build a Customer Feedback System in Coda

Quick summary

This demo shows how to build a customer feedback system in Coda by creating a structured table with custom columns, importing feedback from multiple sources, and setting up filtered views to track and prioritize responses efficiently.

Steps

1. Click "+ Blank Doc" and name the new document "Customer Feedback System."
2. Click "+" inside the doc and select "Table" to add a data table.
3. Add the following columns to the table: Customer Name, Feedback, Rating, Date, and Status (such as Reviewed, In Progress, or Resolved).
4. Collect feedback from surveys, emails, or forms and input the entries into the table.
5. Create filtered views — such as New Feedback, High Priority Feedback, or Resolved Feedback — for better organization and tracking.