This interactive demo was created free with Storylane in 2 minutes. Create your own demo
This interactive demo was created free with Storylane in 2 minutes. Create your own demo
Start free
All Tutorials /Jira

How to Access Jira Service Desk

Updated on:
May 11, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to navigate to Jira Service Management from your Jira dashboard.

Quick summary

This tutorial shows how to access Jira Service Desk directly from your Jira dashboard by navigating through the apps menu and filtering projects by Jira Service Management. Following these steps lets any team member locate and open their service desk project in just a few clicks.


Steps

  1. Click the menu icon located at the upper left corner of your Jira dashboard.
  2. Under your apps, select Jira Service Management to access the app.
  3. By following these steps, you can access your Jira Service Desk.
  4. Click on Projects and then select View All Projects.
  5. Filter by product and select Jira Service Management.
  6. You have successfully accessed your Jira Service Desk.

📌 Why this matters

Knowing how to quickly access Jira Service Desk is essential for IT and support teams who rely on Jira Service Management to track and resolve service requests. Direct navigation from the Jira dashboard reduces time-to-resolution by eliminating guesswork for new or infrequent users. Filtering projects by Jira Service Management ensures teams land in the correct workspace without confusion across multiple project types. This workflow is a foundational skill for any organization using Atlassian tools to manage internal or external support queues.
Your product deserves an interactive demo
Start free
Similar Articles
Jira

How to Edit the Dashboards in Jira

Madhav Bhandari
Director of Marketing @ Storylane
Jira

How to Raise a Jira Ticket

Madhav Bhandari
Director of Marketing @ Storylane
Jira

How to Edit an Epic in Jira

Madhav Bhandari
Director of Marketing @ Storylane
No items found.
Platform
Interactive Demos
Sandbox Demos
Buyer Hub
RepX
Integrations
Solutions
Product Marketers
Growth & Demand Gen
Sales Reps & AEs
Presales & SEs
Customer Success
Product Managers
Customers
Demo Showcase
Customer Stories
Finer Demos Club
Features
Demo Signals
Personalization
Deal Intelligence
Resources
Blog
The Plot
Tutorials
Events & webinars
Help Docs
What’s New
Demo Dundies
Company
Careers
Pricing
Partners
Contact
Trust Center
Backed by
Chrome Extension Icon
Chrome extension
Download
Desktop app
Download
Built in San Francisco Bay Area - ©2026 Storylane
Privacy PolicyTerms & Conditions
X Corp (formerly Twitter)LinkedIn
This website uses cookies to ensure you get the best experience on our website. Learn More
Got it
This website uses cookies to ensure you get the best experience on our website. Learn More
Got it