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How to Access Jira Database

Updated on:
May 11, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to install and connect the Jira Database Exporter app.

Quick summary

To access the Jira database, you need to install the Database Exporter for Jira Cloud app via the Atlassian Marketplace directly from your Jira instance. Once installed and configured, the app gives you structured access to your Jira project data for export and reporting purposes.


Steps

  1. Open the Apps menu in the main navigation bar at the top of your Jira instance.
  2. Select Explore more apps from the dropdown to open the Atlassian Marketplace.
  3. In the search bar, type Database Exporter for Jira Cloud and click on the result.
  4. Click Get app on the app listing page to begin installation.
  5. Select Get it now to confirm and initiate the app installation.
  6. Fill out the required configuration details and click Save and Continue to complete setup.
  7. Once all steps are complete, you can now access your Jira database through the installed app.

📌 Why this matters

Accessing Jira's underlying project data is essential for teams that need to export, analyze, or report on issue tracking information beyond what native Jira views offer. The Database Exporter for Jira Cloud bridges this gap by providing structured database-level access directly within your Jira Cloud instance. This is particularly valuable for project managers, data analysts, and DevOps teams who rely on accurate, exportable Jira data to drive decisions. Installing it takes just minutes through the Atlassian Marketplace, making it one of the fastest ways to unlock deeper Jira data access.
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