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How to Log a Call in Salesforce

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Here is a step-by-step tutorial to log a call in Salesforce:

  1. Head over to Leads in the menu bar at the top.
  2. Click on the lead whose call you want to log.
  3. Look for a telephone icon on the right column (If you don't find it there, look for Call Log under the Activity tab)
  4. Provide a subject and a comment based on the conversation you had with the lead.
  5. Hit Save after adding the call log.
  6. You will get a prompt saying your task was created.
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