Quick summary
This tutorial shows how to exclude a segment in ActiveCampaign by navigating to your Contacts Lists and using the Delete option to permanently remove a segment from a list. Following these steps ensures clean, targeted contact management without unintended audience overlap.
Steps
- Click the 'Contacts' button in the main navigation to enter the contacts area.
- Navigate to the 'Lists' option within the Contacts section.
- Locate the list that contains your segment, then click the down caret for that list to expand its options.
- Click 'Segments' to reveal the segments associated with that list.
- The list row will expand to display your segments — click the segment you wish to delete.
- Click the 'Delete' button to initiate the removal of the selected segment.
- A confirmation message will appear asking you to confirm the deletion — click 'OK' to complete the process.
