How To Delete a User in Salesforce

Quick summary

This guide shows how to delete (deactivate) a user in Salesforce by navigating to Setup, locating the Users list under Administration, and unchecking the Active checkbox to revoke access. Salesforce does not permanently delete users but deactivating them immediately prevents login and frees up a license.

Steps

1. Click the gear icon in the top-right corner of Salesforce.
2. Select Setup from the dropdown menu.
3. Find Users under the Administration section in the left navigation pane.
4. Click Users to open the user list.
5. Confirm the View dropdown is set to All Users.
6. Click Edit in the leftmost column next to the user you want to deactivate.
7. On the User Edit screen, confirm the Active checkbox is currently checked.
8. Uncheck the Active box to deactivate the user.
9. Scroll down and verify all permission boxes in the right column are unchecked.
10. Click the Save button at the bottom of the page.
11. Confirm the user now appears without the Active checkmark, indicating the account is deactivated.