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How to Create a Customer Service Response GPT

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It is very easy to create a customer service response GPT. Here’s a short tutorial on how to do it:

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  1. On ChatGPT's main interface, go to the left-side panel and click 'Explore GPTs'.
  2. Click the 'Create' button at the top-right corner to get started.
  3. After that, switch the tab from Create to 'Configure'.
  4. Set a distinctive display photo that represents your customer service response GPT. To do that, click the 'Add' icon and then choose the specific image file you prefer to use.
  5. Subsequently, assign a unique GPT 'Name' and 'Description'. Enter the details into their respective input fields.
  6. Compose a comprehensive and detailed array of guidelines that summarize the function, behavior, purpose, and capability of the customer service response GPT you wish to create. Type it into the 'Instructions' input field.
  7. Include a few text prompt examples related to customer service response. Enter them one by one into the 'Conversation Starters' input field.
  8. If you want to provide an additional source of information from external sources, scroll down to the Knowledge section and click 'Upload Files'. Import the documents that contain the data you wish to use.
  9. Browse the Capabilities section afterwards, then tick the checkbox beside the GPT functions you wish to enable. At the same time, you may set up a few Actions if you intend to integrate your customer service response GPT with third-party tools.
  10. Once done, head over to the Preview Area and test out your customer service response GPT for the first time. Type a text prompt into the provided input box and then click 'Submit'.
  11. Review the initial performance of your customer service response GPT. If you're satisfied with the result, click the 'Create' button at the top-right corner.
  12. Specify your preferred access configuration and then click 'Save' to proceed.
  13. After completing these steps, your customer service response GPT will be created and published.
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