How to Cancel HubSpot Account

Quick summary

This demo walks you through how to cancel and delete a HubSpot account using the Account & Billing settings. It also covers how to downgrade to a free plan instead of fully closing your account.

Steps

1. Click on your account name in the top-right corner of HubSpot.
2. Select Account & Billing from the dropdown menu.
3. Navigate to the Delete Account tab.
4. Click the Delete account button to permanently close your account.
5. If you only want to roll back your subscription, go to the Overview tab and use the Accounts and Subscriptions option to downgrade to the free plan.