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How to Block HubSpot Email Tracking

Updated on:
May 11, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to disable email tracking for all users in HubSpot.

Quick summary

This tutorial shows you how to block HubSpot email tracking by disabling open and click tracking and attachment logging in your HubSpot Settings. Admins can use the Activities settings under Objects to turn off these permissions for all users in just a few steps.


Steps

  1. Click the Settings icon in the top navigation bar.
  2. In the left sidebar menu, locate Objects.
  3. Click on Activities under the Objects menu.
  4. Under Activities, find and uncheck the checkbox labeled Allow all users to track emails and see when recipients open and click on their emails.
  5. Locate the checkbox and uncheck Allow all users to log email attachments.
  6. Click Save to apply your changes.
  7. Confirm the two success prompts indicating both tracking options have been turned off.

📌 Why this matters

Blocking HubSpot email tracking gives admins full control over user-level email monitoring permissions, helping organizations comply with privacy regulations and internal data governance policies. By disabling open tracking, click tracking, and email attachment logging across all users, teams can prevent unauthorized data collection on recipients. This setting is critical for companies operating under GDPR, CCPA, or other privacy frameworks where consent-based email tracking is required. Managing these permissions directly in HubSpot Settings ensures consistent, organization-wide enforcement without relying on individual user behavior.
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