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All Tutorials /Salesforce

How to Add Utility Bar in Salesforce

Updated on:
May 11, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to configure a utility bar in your Salesforce Lightning app.

Quick summary

The Salesforce utility bar is a persistent footer toolbar in Lightning apps that gives users quick access to productivity tools like notes, recent items, and phone dialers. Admins can add utility items to any Lightning app via the App Manager in Salesforce Setup without writing any code.


Steps

  1. In the Quick Find box, type App Manager and click on it.
  2. From the list of apps, locate the Lightning app where you want to add the utility bar, then click the options button.
  3. Click Edit to open the app configuration.
  4. Click on Utility Items in the left pane.
  5. Review the list of available utility bar components you can add.
  6. Select the desired component to add it to the utility bar.
  7. Click Save to apply your changes.

📌 Why this matters

The Salesforce utility bar gives sales and service teams instant, one-click access to key tools — such as recent records, notes, and softphones — without ever leaving their current screen. Configuring a utility bar in a Lightning app directly boosts rep productivity by eliminating context-switching and reducing time spent navigating between features. Salesforce admins can customize utility items per app through the App Manager, making it a flexible, no-code way to tailor the user experience to each team's workflow. For organizations scaling their Salesforce environment, a well-configured utility bar is a foundational productivity enhancement that delivers immediate, measurable impact.
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