Storylane for
Training and documentation

1. Create effective training demos 

Build interactive training experiences that enhance understanding:

• Focus on goals: Each demo should start with a clear, goal-oriented introduction that tells users exactly what they'll learn (e.g., "Learn how to create a project, view visitor data, and invite teammates").
• Digestible chunks: Keep individual demos concise (5-8 steps) to prevent information overload and maintain engagement throughout the learning experience.
• Problem-solution structure: Begin with common challenges or questions users face, then demonstrate the solution through interactive steps that users can actually perform.
• Checklists for complex topics: For advanced features or multi-part processes, use checklists to organize related workflows, allowing users to focus on sections most relevant to their needs.

2. Strategic demo placement 

Position interactive demos where they'll have maximum impact:

• Knowledge base integration: Embed demos alongside written documentation to support different learning styles and provide immediate visual guidance.
• Help center enhancement: Place demos next to relevant FAQs and support articles, providing interactive solutions to common questions.
• In-app guidance: Deploy demos within your product interface using Storylane's embedding features, offering contextual help exactly where users need it.
• Support ticket deflection: Include links to relevant demos in automated responses, empowering users to resolve issues themselves while waiting for human assistance.

3. Support diverse learning needs

Accommodate different learning preferences and technical abilities:

• Navigation options: Enable navigation buttons and progress bars to help first-time users move smoothly through training and manage their time effectively.
• Supplementary resources: Provide links to related content (webinars, knowledge base articles, etc.) for users who want to deepen their understanding.
• Adaptive learning paths: Create branching scenarios that allow users to choose different routes based on their role, experience level, or specific learning goals.
• Low-friction access: Keep training demos ungated for immediate value, using passcode protection or embedding on secured pages when necessary for confidential content.

4. Learnings and best practices

• Focus on essential workflows that drive activation rather than showing every possible feature
• Update demos easily when your UI changes without needing to recreate entire training modules
• Use escape view to make CTAs accessible at any time for users who want to skip ahead
• Deploy demos alongside other training mediums (videos, documentation) to support all learning styles
• Add tooltips with additional insights or tips using Storylane's secondary CTA feature
• Measure engagement with analytics to identify drop-off points and continuously improve your training
• End each demo with a clear recap of key points and next steps to reinforce learning