Playbooks
Retention
Product Marketing
Turn feature announcements into interactive demo experiences
Why It matters?
New features and updates often go underutilized because traditional release communications (release notes, emails, webinars) fail to effectively demonstrate value or drive adoption. Interactive demos transform product launches from passive announcements into engaging experiences that accelerate feature discovery and utilization.
What we’ll cover
- Create demos for different release stages (pre-release, launch, post-release)
- Deploy interactive demonstrations across multiple communication channels
- Measure the impact on feature discovery and adoption rates
Product releases with Storylane
1. Stage-specific demo strategies
Tailor interactive demos for each phase of your product release:
- Pre-release teasers: Create preview demos that generate excitement and gather feedback before full launch, helping prioritize messaging and identify potential adoption barriers.
- Launch demonstrations: Develop comprehensive interactive walkthroughs that clearly communicate not just how features work, but why they matter and how they fit into existing workflows.
- Post-release adoption: Build use-case specific demos that show new features solving real problems, helping users see direct application to their needs after initial launch buzz fades.
- Feature combination: Showcase how new capabilities work alongside existing features to create powerful workflows, increasing the perceived value of the entire platform.
2. Multi-channel distribution
Share demos across various communication channels for maximum reach:
- Release notes: Embed interactive demos directly in release notes, transforming static documentation into engaging experiences that users can immediately try.
- Email campaigns: Include demo links or preview GIFs in announcement emails to increase click-through rates and provide immediate value upon arrival.
- Webinars and events: Use demos during live presentations to provide consistent, error-free feature demonstrations, with shareable links for attendees to explore later.
- In-app announcements: Place contextual demo links within your product to guide users to relevant new features exactly when and where they would use them.
- Knowledge base: Update help documentation with interactive demos that show new features in action rather than just describing them with text and screenshots.
3. Measure release impact
Track how interactive demos influence feature discovery and adoption:
- Engagement metrics: Monitor demo completion rates and step-level engagement to identify which aspects of new features resonate most with users.
- Feature activation: Compare adoption rates between users who engaged with release demos versus those who only received traditional communications.
- Feedback collection: Embed feedback mechanisms directly within demos to gather immediate impressions and improvement suggestions.
- Support ticket analysis: Track whether interactive demos reduce support inquiries related to new features by providing clearer self-serve education.
4. Learnings and best practices
- Create tiered demos for different user types (casual users, power users, admins)
- Focus on value and outcomes rather than just technical capabilities
- Include clear before/after comparisons to highlight improvements
- Use progressive disclosure for complex features to avoid overwhelming users
- Create persistent demo resources that remain accessible long after initial release
- Update demos promptly when features evolve based on customer feedback