Playbooks
Decision
PLG

Storylane for
Product adoption

Guide PLG users from exploration to activation

Why It matters?

Product-led growth relies on users quickly experiencing value, but complex products often have steep learning curves that create friction and lead to abandonment. Interactive demos bridge the gap between interest and adoption by educating users before and during their product journey, reducing time-to-value and improving conversion from free to paid users.

What we’ll cover

  • Create demos that warm up prospects and accelerate product understanding
  • Strategically place demos throughout the user journey to drive activation
  • Measure impact on key PLG metrics like conversion and time-to-value

PLG and adoption with Storylane

1. Pre-signup experience 

Create low-friction paths to product understanding:

  • Try before signup: Offer interactive demos that let prospects experience product value without the commitment of creating an account or starting a trial.
  • Use case visualization: Demonstrate specific workflows that solve real problems, helping prospects envision how they would use your product in their context.
  • Incremental engagement: Start with simple, high-value features to build confidence before gradually introducing more complex capabilities.
  • Frictionless transitions: Place clear CTAs within demos to seamlessly move users from exploration to signup when they're most engaged.

2. Onboarding optimization 

Guide new users to activation milestones:

  • Personalized journeys: Create branched demos based on roles, goals, or use cases identified during signup to deliver tailored onboarding experiences.
  • Key feature activation: Focus demos on critical features that correlate with long-term retention, guiding users to experience these "aha moments" as quickly as possible.
  • Progressive disclosure: Break complex functionality into manageable learning modules that build upon each other rather than overwhelming new users.
  • Contextual help: Embed demos within your product to provide just-in-time guidance when users encounter new features or complex workflows.

3. Ongoing adoption 

Expand usage beyond initial activation:

  • Feature announcements: Introduce new features with interactive demos rather than just release notes to drive discovery and adoption.
  • Cross-feature pollination: Use demos to guide users from familiar features to complementary capabilities they haven't yet discovered.
  • Advanced use cases: Showcase power-user workflows to help engaged users unlock more value and become product advocates.
  • Template galleries: Offer interactive templates with embedded demos that help users implement pre-built solutions for common use cases.

4. Measurement framework 

Track the impact of interactive demos on your PLG metrics:

  • Time-to-value: Measure how quickly users reach key activation milestones with and without demo-assisted onboarding.
  • Feature adoption: Track which features see increased usage after being highlighted in interactive demos.
  • Conversion metrics: Monitor improvements in signup rates, trial-to-paid conversion, and expansion revenue correlated with demo engagement.
  • Retention impact: Analyze whether users who engage with demos show better retention curves than those who don't.

5. Learnings and best practices

  • Match demo complexity to user familiarity - simplify for new users, add depth for engaged users
  • Celebrate small wins with positive reinforcement when users complete key actions
  • Use real-world examples and sample data that resonates with your target users
  • Create connection points between demos and live product to maintain continuity
  • Test different demo lengths and approaches to optimize for your specific user base