How to Get a Refund on Eventbrite

Updated on:

June 8, 2026

By:

Use this interactive demo to learn how to request a ticket refund on Eventbrite.

Quick summary

To get a refund on Eventbrite, navigate to your Tickets dashboard, select the event, and submit a refund request through the left-hand panel. The process takes just a few clicks and guides you through selecting your ticket, providing a reason, and confirming the request.

Steps

On the main dashboard of your Eventbrite account, head to the top menu bar and click 'Tickets'.
Find and select the event you want a refund for.
Go to the left-hand panel and click 'Request a Refund'.
Find the corresponding ticket and tick the checkbox beside it.
Click 'Continue' to proceed.
Choose the reason for your refund and tap 'Continue'.
Review the details and click 'Request Refund' to submit.
Your refund request will be submitted and processed accordingly.

📌 Why this matters

Knowing how to request a refund on Eventbrite is essential for attendees who need to cancel plans due to unexpected changes. Eventbrite's built-in refund request flow lets ticket holders self-serve directly from their account without contacting support. This streamlined process improves buyer confidence, making users more likely to purchase tickets knowing they have a clear path to a refund if needed. For event organizers, a transparent refund process reduces disputes and builds trust with their audience.

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