Quick summary
To find old Jira tickets, use the search bar and apply a Created date filter under More Filters to retrieve issues within a specific date range. This method works in Jira's Basic search mode and lets you quickly surface archived or historical work items without writing JQL.
Steps
- On Jira's main dashboard, navigate to the top navigation bar and click the search bar.
- Click View All Work Items to proceed to the full issue list.
- Under Basic search mode, open the More Filters menu.
- Find Created from the filter list and tick the checkbox beside it to enable the date filter.
- Select the specific date operator you wish to use for filtering.
- Set the date range by entering a value in the input field or configuring the provided menus.
- Click the Update button to apply the filter.
- Your old Jira tickets will now be filtered by date range and displayed for viewing.
