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All Tutorials /Salesforce

How to Check Role Hierarchy in Salesforce

Updated on:
June 8, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to navigate Salesforce and view your organizational role hierarchy.

Quick summary

The Salesforce role hierarchy controls data visibility by defining which users can view records owned by others. You can check and set up roles in Salesforce through the Advanced Setup menu in just a few clicks.


Steps

  1. Click the gear icon at the top right of the dashboard to open settings.
  2. Select Open Advanced Setup from the dropdown menu.
  3. In the Quick Find search box, search for and select Roles.
  4. Click Set Up Roles at the bottom of the page.
  5. You can now view your organizational role hierarchy.

📌 Why this matters

Understanding and managing the Salesforce role hierarchy is essential for controlling data access and record visibility across your organization. The role hierarchy determines which users can view, edit, and report on records owned by others, directly impacting CRM security and sales team collaboration. Admins who can quickly navigate to the Roles setup in Salesforce Advanced Setup can enforce proper data governance without complex configuration. This demo matters because correct role hierarchy setup is a foundational step for any Salesforce CRM deployment to function securely and efficiently.
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