Quick summary
Assigning a territory to a user in Salesforce requires navigating through Advanced Setup to the Territory Models hierarchy and adding the user via the Manage Users panel. This step-by-step process ensures your sales reps are correctly mapped to the right territories for accurate forecasting and account ownership.
Steps
- Click the gear icon at the top-right of your Salesforce dashboard.
- Select Open Advanced Setup from the dropdown menu.
- In the Quick Find search box, type Territory and select Territory Models.
- Click View Hierarchy to see the territory structure.
- Select the territory you want to assign a user to.
- Scroll down to Assigned Users and click Manage Users.
- Choose a user from Available Users, then click the > button to move them to the selected list.
- Once the user appears in the Selected Users box, click Save to confirm the assignment.

